Saturday, 25 March 2017

PROJECT DOCTOR: SAVE THE DOCTORS

Two roads diverged in a wood, and I-
I took the one less traveled by,
And that has made all the difference.   –Robert Frost                          
                   
For the past few days the newspapers have carried several stories about attacks on doctors in various parts of Maharashtra and about Resident Doctors, who are also post graduate or super speciality students, going on mass casual leave as a mark of protest. Their demand is Safety at Workplace, which is a matter of concern for all. My question is if every worker has a right to it, why not the doctors? Are they any different?

Certain other questions came to my mind while reading about the incidents in various newspapers:

A doctor in a government hospital in Dhule is so badly beaten up that he is likely to lose his vision. Another, polio afflicted doctor is attacked in a Mumbai civic hospital.  In a third incident, a lady doctor is beaten up by a child patient’s relatives. It left me wondering, if this had happened to any other professional in any other field of work would the activists and the venerable media not have taken up the cudgels for them?  Then what is the reason for this apathy towards the doctors?

A judge pronouncing- “They (doctors) can resign and stay at home, if they are so scared.”
I am left wondering if it is wrong to fear for your life.

On a social media site, a defiant Resident Doctor wrote:

“They said they’ll throw us out of the hostel…but those people don’t know we live in ward side rooms.

 They said they’ll cut our 6 months pay….but again they don’t know we hardly get time to spend that
  money.

 They said they’ll cut water supply but again those innocent people don’t even know we hardly get  time to take bath.”        
    
 No one can miss the sadness in these lines.

Nearly forty years ago when my brother was a junior doctor in a Government Hospital in Calcutta similar stories had flashed across the newspapers. We, at home, would pour over these stories and empathize with them. We waited with bated breath as we heard of suspension letters being issued and termination or eviction letters being typed. The Government’s trump card has always been invoking the ESMA. Ultimately the doctors bow to the Hippocrates’ Oath that they have sworn and return to work.

In the last four decades these stories get repeated after every couple of years or so. Today is no different. I see the pictures of many of my daughter’s friends holding placards saying “Save Doctors, Stop Violence”.  Nothing seems to have changed.


Many of these doctors, who are on “mass casual leave” for the past few days, are known to me. Some of them, who have been pouring out their hearts in anguish, on the social media with the hash tag ‘ab ki baar aar ya paar’ have come to my house on several occasions. They have grown up before my eyes from happy, carefree, fun loving teenagers, with dreams in their eyes and determination to do the impossible, to responsible, hardworking, conscientious doctors. The dreams are still very much there… only the reality checks ring in a harsh note.

As eighteen year olds they had lots of options before them since each of them had graduated from high school with flying colours. Most of them were toppers in their respective schools. Many had secured seats in the best of science and technology institutes in the country. With their perfect scores in high school as well as innumerable competitive examinations, they had to just name any institute of repute in the country and they could have secured admission there.  Many came from affluent backgrounds with good scores and grades in the eligibility tests and had the option to go abroad to pursue higher studies. They were, in fact, spoilt for choices. And they made a choice. Right or wrong is open to debate since nothing is absolute. To this day they stand by their choice, they have no regrets.

They chose to pursue Medicine. Some of them were encouraged by their families to do so, some were not. They chose the more difficult path, the path less chosen. And that has made all the difference.

As students, from the very first year it was made clear to them that they were treading a difficult path and the very first thing that they would have to forget were vacations. The only ‘vacations’ that they knew of in their five-and-a-half-year curriculum were the fortnightly study leave that they would be given. When the rest of the world were enjoying annual vacations they were burning the midnight oil and pouring over innumerable books. As interns they were told to forget about public holidays and Sundays too, to give them a taste of what they would be truly in for from then on. As residents, too, they have to forget about their families- a sick or dying parent is no excuse for taking leave. I know of one boy who could not be with his father while he was undergoing treatment for cancer and I have heard of another Resident Doctor who was allowed to go only for a day to see her father who had suffered a cerebral stroke and come back the next day without even knowing whether she would ever see him again. As for not being well, that is inexcusable. A friend or a cousin’s wedding, better learn to give it a miss. They have to be happy enjoying the photographs and videos on social media. They are probably the only ones who cannot expect even the friends they work with to be present at their weddings. As it is, these unfortunate doctor friends have to cover up for all their emergency and OPD duties -how can they attend the wedding celebrations also?

They themselves never complain. We, as family, feel bad for them.

 Perhaps, many would like to say they knew what they were in for when they chose the profession. That is undeniable. True. My point is, though true, it is not easy. These are young men and women in the prime of their youth. Like all young people their age they, too, fall in love; they, too, like music and dance; they too have to deal with broken hearts and broken families; they too have talents which, most often, remain unnoticed and stifled because they have chosen to deal with death, disease and morbidity. They have their own way of finding vents- may be a very late night party to celebrate a successful operation or catching a late night show in the nearest theatre after having had the most harrowing day in the EMS.

Still, they never complain.

But when the very people they serve beat one of them up  so mercilessly that the doctor is likely to lose his vision and an even more inhuman court proclaims that if doctors are so scared, they can resign and sit at home, they are bound to raise their voices in concern. Perhaps, the Honourable Court has forgotten that everyone has a Right to Safety.

From the many doctors I have encountered, I have got the feeling that nothing gives them a greater high than curing a patient and sending him back home. Not being able to heal is perhaps their biggest fear, their greatest defeat, their ultimate failure. Perhaps, it is this pride in their work, this joy of healing and this confidence in their specialized knowledge that keeps them going. Whenever I speak to these young doctors who have chosen a specialized area to work in, they are happy doing what they are doing despite the odd hours and heavy work load. Many of them are meritorious students who could have gone to the USA or UK to do their residency or pursue their specialization but, once again, they chose not to, unlike some of their friends. They chose to remain back since they felt they were required more here keeping in mind the imbalance in the doctor patient ratio. What they, probably, forgot to see is that this country fails to give merit its due recognition.

I seriously do not believe a doctor would deliberately not try to do good to the patient. Competency can be questioned or even human errors might creep in under the stressful conditions they work in. Sometimes, these Resident Doctors are working continuously for 36 hours. On an average a Resident Doctor works for 14-18 hours every day without break and he has to do so keeping all his faculties alert. Most of the time he is also on the move, on his feet.

Though I am digressing, I wish to share an experience with my readers. Recently, I went to a reputed multi-national bank with my husband to get my name added as a joint holder. Despite there not being anyone in the queue ahead of us, it took the executive, sitting in one of the swankiest offices in one of the posh suburbs of Mumbai, exactly four hours to get the application registered. Even after a month we heard nothing from the bank despite having completed all the formalities and documentation on that day itself. Finally, only after a reminder and complaint was the work done. In four hours, on an average, under the most trying conditions, a junior doctor in a public hospital would surely have attended to at least 20-30 patients, if not more. Otherwise the public would, surely, have lynched him! Strangely, it is always the public sector workers who get blamed for inefficiency though I am sure even a nationalized bank employee cannot afford to move at a speed of one client in half a day!

As for all doctors not being diligent or ethical is perhaps as true as it is in any other profession. Only their dereliction of duty affects human life directly unlike in others. Hence, they cannot be pardoned easily either. But then every profession has its share of evil, corrupt, unethical people. You find them everywhere- in bureaucracy, in legal and even in the corporate world. I am not writing in support of them. They have to reckon for their own misdeeds.

My only appeal is to have a little patience and empathy for these overburdened Soldiers of God who try their best to alleviate our pain, to give us a respite from our suffering. They are human and sometimes errors or mistakes do creep in but should we not also remember that in many of these cases the doctors have little hand in their deaths. Sometimes the patient’s condition is so critical that little is left to be done, at other times they are rushed in at the very last moment or there may be underlying conditions which complicate the cases. Before beating up another human being, who is trying to help us, should we not once stop to think about the conditions under which the doctor has to perform his duties. As a layman, I cannot go into the exact doctor-patient ratio in our country or the infrastructural or other competency issues since I am not qualified to do so. But before beating up a doctor mercilessly should the relatives of the patient not remember for once that this person was only trying to do his best to heal.

Or do these young men and women, who chose to serve humanity, have to remind us like Shylock, the Jew, in The Merchant Of Venice:

If you prick us, do we not bleed?
If you tickle us, do we not laugh?
If you poison us, do we not die?
And if you wrong us, shall we not revenge?

If we are not careful, very soon we may need to protect another endangered species - the Doctors!


DS

Saturday, 25 February 2017

Magic Box

Sitting alone on a Friday evening with nothing much to do, opened up a drawer filled with old books. Sitting between the ever present insurance books on one side and the medical journals on the other was an old dirty looking plastic medicine box. I pulled it out and dusted it. I knew what lay inside…my collection of stamps from my school days.


My affair with postage stamps began in early 1970s when we were all asked to make an album during summer vacation. With none of my relatives living abroad and those within the country being more habituated to sending the 15 paise post cards, the collection did seem very difficult. So, out I went from friend to friend and the best I could muster were stamps of the Father of the Nation with his toothless smile….was he smiling at my misery? Finally one day my father took me to Connaught Circus where you could find many vendors selling stamps. I forced him to buy me two packets of about 25 stamps each. Without wasting much time, I got some glue and stuck them on a ruled notebook, covered the same with brown paper and wrote boldly, My Stamp Album. It was much later  that I realized the folly of sticking permanently and it took me a lot of pains to remove the stamps from there and put them in the box. Slowly over the time, I kept an eye for stamps and my collection grew. All I did was to put every stamp into the little box which seem to have unlimited capacity.


As I opened the box today, there was a sense of pride and fulfilment. No sooner had the lid come off, than the stamps came alive…stamps of all colours, so many countries some which do not exist any more…Jugoslavia…Burma…East Pakistan. With tender hands I started taking the stamps out, glancing at them…President Kennedy…Mount Rushmore…here’s one which shows the marriage of Princess Anne  issued by Hong Kong. And you thought only Diana and Kate Middleton's marriages mattered?


How did Qatar get to host 2022 FIFA World Cup…whatever be the means that got them the position to be the host nation, their interest in the game goes a long way to 1972 Munich Games….half a century ago to be precise.


While the US and Russia (CCCP then) were fighting hard the race for space, surprisingly there were small insignificant countries which issued many a stamp like Oman, Mongolia, Czech Republic and Yemen of all nations…must have found it quite inspirational.


In the early 70s, Indian Cricket team won some famous victories in the Caribbean and England and a commemorative stamp was also issued. Three of the famous four I could guess..Sunil Gavaskar the batsman, Bishen Singh Bedi the left arm bowler with a patka and Farokh Engineer the dashing wicketkeeper…the right arm spinner next to Gavaskar is possibly Venkataraghavan for he seems too thin to be Erapalli Prasanna and doesn’t seem to be the Leggie Chandra.


Once all the stamps poured out and said hello to me, I found some scraps of paper, five in all. On opening each one of them with care for fear of tearing them, the folds unfolded another part of self…these were cricket scorecards we used to have when playing in the Triangular Park of Sector 8 R.K.Puram. The scorecards were where I scored plentiful runs and one of them even totalled a hundred…a Century!! I am sure the scoring would have made even the great Sir Viv proud…almost a four and a six a ball and one after another. This was possibly the only century I have ever scored in my life. I could vividly see Sir Shibu with a bat which inevitable had a sticker to say it was made from Kashmir Willow, no gloves, no pads forget the inner protective gears and helmets which even kindergarten kids wear to play with the tennis ball today. We used to play with cork balls and in winters getting hit on your fingers and legs with those fast moving deliveries hurt a lot. We surely would have won the match that day against the fiercely competitive neighbourhood team.  Wonder whether the Batting Great raised his bat to the thunderous applause of the hundred thousand in the stands….how I wish it were true.


“Hello…there is more in me!” cried a child's voice from within the Magic Box. What I saw was another part of me…there were eleven picture cards of Pakistani cricketers, some famous, some forgotten but surely a squad to beat. Why did i preserve the pictures of these players and not the Indian Eleven....maybe these guys were the victors that day. Take a look at the mighty all-conquering Pak XI …names have been put in order of their position in the picture. 


Row 1: Asif Iqbal, Sikandar Bakht, Wasim Raja, Muddasar Nazar
Row 2: Taslim Arif, Imran Khan, Jawed Miandad, Abdul Raqib
Row 3: Iqbal qasim, Sadiq Mohhmd (that’s the way it is spelt!), Talat Mirza
This one is meant to be for Wisden’s Almanac.

Finally what lay at the bottom was a picture of a Peacock. Why would I have this picture with me? With utmost curiosity I took out the picture and turned it around to see the name of Ashoka Hotel written. And when I opened the flap, it contained match sticks for the Richie-Rich of those times who would go to the grandest hotel of all in the country and flaunt their wealth. With a 555 between their lips they would light the cigarette and blow circles in the air. With one stick less, it was obvious someone had thrown the pack after using just one, to be picked by a collector on the road. Wonder if the restaurants like The Rotisserie serving Superb Continental Cusine or Samovar, the 24 Hour Coffee Shop still serve their generous customers as they did five decades ago?


It is now in the last few years that I have got back into the habit of visiting the Main Post Office on the Parliament Street at Delhi with a separate Philatelic Section and I have bought myself a proper stamp album where the latest stamps issued by Indian Posts are keep in proper condition. For the other less privileged but treasured postage stamps of old, they seem to have lived almost four and a half decades in the Yellow Magic Box and still seemed happy and lively there. So I put them back and closed my Magic Box of Memories but the stamps, pictures and stories kept haunting me at night.

Looking back I feel it was fun collecting stamps, picking up match boxes and empty cigarette packs just like rag pickers of today, running with a small branch to catch the colourful butterflies and walking barefoot in the dirty drains to catch the frogs, picking up pictures of cricketers but of course the best of those times was playing in the open fields…nothing made you happier. Got an apt forward from a friend today:

"Almari se miley huye bachpan ke khilone, meri aankhon ki udaasi dekhkar bole, “tumhe hi bahut shauk tha bada hone ka?”(Toys from childhood days tumbling out of the safe, seeing the sadness in my eyes asked, “Wasn’t it you who was dying to grow up quickly?” 

SS

Saturday, 4 February 2017

Romantically & Truly Yours

After fifteen years and four months, I took a bow from Tata AIG to pad up again to begin a new innings. This long tenure saw me take on multiple roles and so it was difficult to write a farewell note to all the people who had given me so much joy. Sharing with you, the last mail set in four parts for each of my four major stints in Marine Insurance, Business Head for Mumbai Zone, Agency Head and finally setting up the Tata AIG Academy & CSR functions.

Romantically & Truly Yours

A decade and half ago
I was young and she was younger
And we fell in love
Madly, head over heels.
But I was just a sailor then
And she was one with a great parentage
But love’s blind and so were we
Every day I would rush early morn
To meet her, to be with her as long as I could
Every night, I would dream of her.
Slowly the lowly sailor rose up the ranks
The small flotilla became big
Reaching out from brown waters into the blue ocean
And I became the Admiral of her formidable armada
Always on Her Majesty’s Service.
In my diary wrote, Happiness is on the move.















They grounded the admiral to command the sea fortress
Bom’ hai, safe harbor it was to Portuguese
T’was a beautiful place
With even more beautiful people
Every day my love grew stronger
As I did my Experiments with Truth
That Happy People Work Harder for Better Results
Started writing Postes to her
Sending them through Pigeons
Giants in America collapsed
The Taj was put on fire
But we stood firm
Went from strength to strength
Our romance peaked
We celebrated Jalsa, Town Halls and more
Wrote down in my diary, Life’s Truly Beautiful.















War was in the air
And I got to lead the famous 300 Spartans
Braver than the bravest
Fighting day and night
On coldest climes of north
To the wettest parts of west and east
To the southernmost parts of the country
We fought battles every day and every hour
Won some, lost some
But came back again to win back lost grounds
Found many a Hum Mein Hai Hero
Took many a Giant Step
She watched me fight, battered and scarred
The spirit still remained high
She too stood by me in lows and highs.
Wrote a war cry in my diary, Hulla Bol.














A new chapter began in our lives
She wanted me to don a new robe
She wanted me to reach out to people who needed help
She also wanted me to be a Sensei
And so I walked into a new life
Brick by brick, program by program
We built the school at home
Soon became the best in land
And we built toilets, hospitals and schools for others
A model village to show, volunteering in numbers
We did it all
But happiest was I sending her posts
Every Budhwaar she would hear from me
Became a Giani to my loving Peeku
And in my diary I wrote, Knowledge Always.















Finally get reminded of a Beatles song…
Yesterday, all my troubles seemed so far away
Now it looks as though they’re here to stay
Suddenly I’m not half the man I used to be…
Now I need a place to hide away
Oh I believe in yesterday….

But I must say it has been a loving experience made better by all the loving people here. All I can say is thank you, thank you and thank you all. Thankful of the love I got, grateful for the support you gave me, value your company and friendship and appreciate all those acts of kindness and forgiveness you showered on me. Couldn’t have come so far, done so much without you. Indebted to you for life. You are the source of what I am today be it knowledge, character or spirit.

Today the saddest of all is me as I walk out of this gate of my love of long one last time.

Accha Chalta Hoon, Duaaon Mein Yaad Rakhna.
--------------------------------------------------------------------------------------------------------------------------

While a lot of employees wrote back, there were two management trainees whose lines are also given below. Hope you enjoy their touching responses.
Pooja & Devki with Giani
Bon Voyage..
A simple man who walks with smile & a cause,
He met young souls one day to greet & talk.
Instant respect earned it was,
Dedication, Passion & Discipline he spoke with a pause.
A man of words he is,
Weaves stories & tales fascinating every heartbeat..
His affair with history is very well known,
His captivating stories are always reread & retold..
Be it the world of Zulfi & Rabya’s  Bamiyan Valley,
or Amina’s romance near the ‘Same Old Tree’..
His writings help you discover Life & human emotions,
‘Ziddi’ or Gum Bahadur’s ‘Rang de Basanti’,
He tells you, “Life is not at all being senti!!”
A robe of humor he wears,
For every soul, he cares.
A master story-teller was a master sailor too,
As captain of many ships, he brilliantly sailed through.
Smile he brings to every soul he interacts,
Humility is a facet of his persona that attracts.
Positivity one finds when he walks around,
In Uncle Giani, a cool dad this Peeku found!
Calmness comes, talking to you when mind & heart aren’t sound,
Chalte, Chalte mera ye geet yaad rakhna.. we’ll meet again because ‘ The World is Round…’

Miss You Sir!
As you set the sails and get hauled away,
These are the few words I would love to say,
“A great teacher, a friend and a guide,
This journey with you was like a wonder ride.
Thank you for your kindness, love and care,
You are a gem ‘so precious and rare’.
Though it’s hard to bid adieu,
Still I wish good luck to you.
May your  journey be filled with more adventure,
As you enjoy your new venture.
Stay blessed Always,
All the best in the coming days!”.

WE WILL MISS YOU SIR!!!!
You will always be remembered in our prayers.

LAST WORD: What is common to Rajni Sir and me? We both have fan clubs….A group of colleagues created a SFC or Sibesh Fan Club and they wrote a beautiful letter to Debi & Mrittika. The letter is very personal and so will not inflict pain upon you to read it, just sharing a small paragraph which makes  me feel blessed.

Envelope with thumb impressions of Club Members & the Cover
The Letter
“I think it would be nigh impossible to find a person in Tata AIG whose life has not been touched by Sibesh in some way. There are good leaders and then there are great leaders. Sibesh belongs to the latter tribe and it has been a pleasure to see him lead the teams he was responsible for ……his teams know that he is right there with them, giving them space to grow unhindered …..that is why teams under him are happy teams and come to work with a smile. Today when he steps out of Tata AIG, he leaves behind a legacy of goodness and positivity…”


SS